At Jack Briton, your privacy is our priority. We are committed to protecting your personal data and handling it with transparency and care. This Privacy Policy explains what information we collect, how we use it, and the rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
We operate our online store through Shopify, and payments are securely processed using Shopify Payments.
Information We Collect
We may collect the following information when you use our website, place an order, or contact us:
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Personal Information: Name, email, phone number, billing and shipping address.
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Payment Information: Processed securely via Shopify Payments; we do not store your card details.
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Order Details: Products purchased, order history, and delivery preferences.
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Automatically Collected Data: IP address, browser type, device information, and cookies to enhance your browsing experience.
How We Use Your Information
We use your information to:
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Process and deliver your orders.
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Communicate with you about your purchase.
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Provide customer support.
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Comply with legal, tax, and regulatory requirements.
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Improve our website performance and security.
We do not sell, rent, or trade your personal data to third parties.
Sharing of Information
We only share your data with trusted third parties when necessary:
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Payment processors (Shopify Payments, banks) for secure transactions.
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Courier and delivery partners (Royal Mail, Evri, DPD, FedEx UK) to deliver your orders.
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IT service providers that support our website.
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Legal authorities if required by law.
Cookies & Tracking Technologies
Our website uses cookies to improve your browsing experience, analyze site traffic, and ensure site functionality.
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Essential cookies: Required for checkout and secure transactions.
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Non-essential cookies: may include analytics tools such as Google Analytics to help us understand how visitors use our website.
You can manage or delete cookies at any time via your browser settings. If you wish to withdraw consent for non-essential cookies, please use your browser or our cookie settings (if available).
Data Retention
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We keep your personal data only as long as necessary to complete your order and comply with legal obligations.
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Transaction records may be retained for up to 6 years as required by UK tax and accounting laws.
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Once your order is fulfilled, non-essential details such as your delivery address may be deleted from active systems, unless retention is required by law.
Your Rights Under UK GDPR
You have the right to:
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Access, update, or correct your personal data.
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Request deletion of your data where legally possible.
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Object to processing for marketing purposes.
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Withdraw cookie consent at any time.
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File a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.
Security of Your Data
We use Secure Sockets Layer SSL encryption, Shopify’s secure infrastructure, and industry-standard practices to protect your data. While we do our best to secure your information, no method of transmission over the internet is 100% secure.
Children’s Privacy
Our services are not directed to individuals under 16, and we do not knowingly collect personal data from minors.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or for legal compliance. Any updates will be posted on this page with the revised date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
Business Name: Jack Briton
Business Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)
Order Cut-Off Time: 5:00 PM GMT (UK Time)
Business Address: 6 Bankfield Mews, Bury BL9 9HQ, United Kingdom
Customer Support: Email & Calls (During Office Hours)
Phone/WhatsApp: +44 7832 621580
Email: info@jackbriton.co.uk
